5 benefits of business it support main blog image

5 Benefits of Business IT Support

Are your employees spending time fixing IT issues when they should be focusing on the job you’re paying them to do? IT issues are one of the biggest drains on productivity yet hiring an IT team doesn’t fit within the financial constraints of most businesses. Are you considering whether to invest in business IT support or not? Here are 5 key benefits to investing in IT support for your business.


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#1. Increased Productivity

It’s easy to get distracted by IT issues in the office. When people become side-tracked with IT-related issues that don’t fall into their job description, you’ll notice the productivity start to drop in your office.

Distractions are part of everyday life in most workplaces, so don’t let your IT issues be another one. By outsourcing your IT support to a specialist IT business, your employees will know who to contact when an IT issue occurs rather than asking others in the office.

The productivity of your team will increase when they’re no longer distracted by IT issues, because they’ll be able to get on with the job they are meant to be doing.

#2. Experience and Knowledge at Your Disposal

When you have a managed service provider assisting your business, you always have experience and knowledge available to you and your employees. Simply phone up your MSP and they’ll happily help you out.

Managed service providers, like Optionbox Networks, have a team of experienced IT personnel. These specialists have come across just about any IT issue that you can imagine, so they have the knowledge to support your business.

IT staff at managed service providers are always undergoing training to keep them up to date on the latest technology. If you had your own in-house team, you would have to pay for them to go on training. When you use a managed service provider, you have a fully trained IT team ready to assist you at no extra cost to your business.

#3: The Latest Cyber Security Updates

Cyber criminals are constantly coming up with new ways to break into your systems and exploit your business. You need to stay on top of this. You need a managed service provider who will constantly update your cyber security solutions to ensure your business is as secure as possible.

If you outsource your cyber security to an MSP, you will be outsourcing to cyber security specialists. They’ll keep your cyber security solutions up to date to ensure your systems aren’t easily exploitable by the latest cyber-attack.

Although some MSPs don’t offer cyber security services, businesses such as Optionbox Networks now offer cyber security solutions. Cyber security is crucial to protecting your business against all the threats online, so we use advanced software to protect your systems.

#4. Low Costs for IT Expertise

Hiring an IT expert is very expensive. Not only do you have to advertise to the right people, you also have to offer an enticing salary. Setting up your own in-house IT department will cost your business a fortune, so it is advisable to outsource your requirements to an MSP instead.

Outsourcing to an MSP means you’ll have unlimited IT expertise available to your business without having to spend a fortune. You’ll have a fixed fee to pay every month and that’s it. One small fixed fee and you will have all the IT support that your business needs.

#5. Quick and Effective Support

All business owners know how difficult it is to find the right personnel for their team. Have you ever hired someone who wasn’t very good at their job? You risk the same issue if you decide to hire your own IT personnel. IT personnel are very costly, and there is no guarantee that your IT team will be able to offer the quick and effective support that you need.

If you always need rapid and reliable support available to your business, you need to outsource your IT requirements to an MSP. That way you can ensure that you always have a rapid resolution to your IT issues.

FREE IT Audit Worth £189!

Are you leaking money because of your poor IT infrastructure? Are your computers working as well as they should be? With our FREE IT audit, we can advise you on how you can make inexpensive improvements to your current IT setup. We can also assess your cyber security readiness and identify exploitable areas in your infrastructure.

Please book your FREE IT audit today by clicking the button below to visit our dedicated IT audit page.