SMALL BUSINESS IT SUPPORT

Reliable, proactive and cost-effective

While you might rely on your information and communications technology, you undoubtedly have bigger priorities if you are running an SME. More important tasks tend to take precedence, so outsourcing your IT support might be a good idea.

We can help you to reduce costs with our reliable Small Business IT Support, taking away the need to hire an IT department while offering you the IT support every business desperately requires.

FREE IT Audit

As part of your FREE IT audit, we help you get the best from your IT infrastructure and assist you in reducing the number of IT issues your business encounters.

Fill in your details below to book your IT audit today.

Small Business IT Support

Types of IT Support We Offer

Want someone else to handle your IT so you can focus on other important areas of your business? Our specialist team offer several types of IT support. Let us look after your IT while you focus on what you do best: running your business.

Complementary IT Support

Do you have an in-house IT department needing a little extra help, or do you need a specialist in a certain area without the costs of hiring a new team member? With our complementary IT support service, we aim to integrate faultlessly with your in-house team to enhance your IT capabilities significantly.

Managed IT Support

Don’t deal with the burden of managing your business’s IT on top of everything else you already have to do. Maintaining IT infrastructure is stressful, time-consuming and expensive. Our managed IT support service takes managing your IT out of your hands; our specialist IT team will proactively manage your infrastructure so you don’t have to.

Emergency IT Support

We offer a wide range of emergency services that your business can rely on when you need us, whether you’re already our customer or not. Whether you need assistance over the phone or your issue requires a site visit, we have a responsive team of specialists on hand to help immediately. We respond promptly and effectively to any issues, so we will return your IT infrastructure to optimal performance quickly.

FREE IT Audit

As part of your FREE IT audit, we help you get the best from your IT infrastructure and assist you in reducing the number of IT issues your business encounters.

Fill in your details below to book your IT audit today.

Small Business IT Support

Cost-effective, efficient IT support

We pride ourselves on providing reliable managed IT support that allows you to focus on other elements of your business. Technology can be expensive and distracting, particularly when problems occur. By outsourcing your IT support, you will have a well-equipped team of trained professions who will deal with all IT-related issues, so you don’t have to.

We offer a premium support service without the premium price tag. Our support services are available at a fraction of the cost of hiring your own IT department. We enable you to focus on the running of your business and ensure you have IT infrastructure that you can rely upon 24/7.

Small Business IT Support

Support tailored to your business

If your business relies heavily on its information technology, it requires a higher level of a support than a business only partially relying on its IT. We appreciate how important it is that you have the support your business requires, which is why we tailor your services to your requirements.

Whether you simply require remote support, or you need fully managed IT support, we have the capacity to assist you. We also offer support on demand, as we understand you may not require support every single month. Whenever you need us, we’ll be free to help your business.

Small Business IT Support

Benefits of SME IT support

Our technical team have plenty of experience providing IT support to businesses like yours. Our technicians have years of experience and a host of qualifications, meaning you’ll have a fully trained team supporting your business without the expense of creating an IT department. Here are some other benefits of choosing our small business IT support services.

Fixed prices

We know how crucial it is for SMEs to know their exact monthly expenditure. Cash flow management can be difficult for smaller businesses, particularly when surprise bills crop up.

We are completely transparent about our pricing. We disclose all charges clearly, so you know what you’re paying and what you are paying us for. Our fixed prices make budgeting that little bit easier for your business.

Proactive support

We have invested in advanced software that allows us to monitor your infrastructure and fix any issues before you are even aware of a problem. As issues arise, we have an experienced team that proactively deploy fixes to keep downtime at a minimum.

Tailored cover

The IT support we offer is tailored to your business. We offer options ranging from 2 hours of support per month to unlimited, ensuring your requirements are met. You will be able to raise tickets with our technical team via email or telephone, offering peace of mind that one of our engineers will fix your problem.

IT advice

Technology is always changing, and you might struggle to keep up if you’re not an IT person. By undergoing constant training, we ensure that we fully understand all the solutions we offer and manage. This enables us to offer the brilliant support we pride ourselves on. If you need advice on anything IT related, you can speak to our support team anytime via email or telephone.

FREE IT Audit

As part of your FREE IT audit, we help you get the best from your IT infrastructure and assist you in reducing the number of IT issues your business encounters.

Fill in your details below to book your IT audit today.

SMALL BUSINESS IT SUPPORT

Why choose Optionbox Networks?

If you need a reliable partner to take care of your IT, you’ve come to the right place. Here’s why you should choose Optionbox Networks as your IT partner.

Experienced Team

Optionbox Networks is made up of experienced IT professionals, all with many years of experience providing technical assistance to businesses small and large. You need reliable, experienced IT experts looking after your technology, so look no further.

Industry-Leading Systems

Here at Optionbox Networks, we’ve invested in industry-leading systems and tools that enable us to offer the very best support to our customers. When you combine our IT knowhow and the systems and tools we’ve invested in, the result is a highly reliable IT partner that provides a superb customer experience.

Fast and Effective

If you call us with an IT issue, we’ll never keep you waiting. We aim to answer every single support call within 10 seconds. We also aim to resolve your issue on the initial phone call, if possible. We’re fast and effective, which is exactly what you need from the business taking care of your IT.

Bespoke Support

Here at Optionbox Networks, we don’t believe in ‘one-size-fits-all’, so we only offer bespoke packages. As part of a FREE IT audit, we’ll assess the requirements of your business and create a package that meets your requirements. You aren’t just another customer on a long list. We care about making sure your IT always works for you as it should.

FREE IT Audit

As part of your FREE IT audit, we help you get the best from your IT infrastructure and assist you in reducing the number of IT issues your business encounters.

Fill in your details below to book your IT audit today.

BLOGS

Find out more about IT, network security and access control

Our blog is full of tips, advice and reviews relating to the latest in the IT industry.