Need efficient remote IT support for your business? Optionbox Networks can help. We offer cost-effective yet reliable and professional remote IT support. As part of our remote support, we monitor your IT infrastructure and network proactively and help you fix any issues as they arise.

If technology is a big part of your business but you don’t have an IT department, remote support is massively important. Remote support enables us to support your business without having to visit your location, keeping costs low and productivity high.

FREE IT Audit

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Remote IT Support: Advantages of remote IT support

We deliver business-grade IT support that your business can rely on. Our technicians work tirelessly to provide a service that you can rely on for all your IT requirements.

Access to expertise on demand

Whenever you ring or email Optionbox, you will have access to our expertise on demand. You can contact us as often as you need and speak to one of our technical support team who will be happy to share their knowledge and expertise with you.

Upgrades out of hours

We can perform upgrades to your network infrastructure and IT solutions at any point during the day with your permission. We will perform upgrades on your equipment outside of typical business hours to ensure that necessary updates don’t impact the productivity of your business.

Increased productivity

We maintain your IT infrastructure proactively. If you find that you currently must deal with several IT issues, your productivity will take a hit. By allowing us to handle your IT solutions for you, we can ensure that your staff can become more productive.

Reduced costs

By utilising remote IT support services instead of hiring IT personnel to work in-house, you can ensure your IT solutions are in good shape without massive expense. An IT department is a costly addition to any business, particularly if you want highly trained personnel. With our remote support services, you have experienced information technology specialists assisting you without massive costs.

Remote IT Support: Why Choose Optionbox?

If you’re looking for an IT partner that you can rely on, you’ve come to the right place. We’re a Microsoft Silver Partner, which means we have the expertise to help your business with your IT support needs. Here are some of the reasons that you should choose Optionbox as your IT support partner.

Experienced Team

The Optionbox Networks team is made up of experienced IT professionals who diligently help our customers with their needs. We have many years of experience providing remote support to businesses small and large.

If you need a reliable business to help you with your IT, you need not look any further. Optionbox Networks is the experienced partner that you need.

Fast and Effective

If you call us with an IT issue, we’ll never keep you waiting. We aim to answer every single support call within 10 seconds. We also aim to resolve your issue on the initial phone call, if possible.

We’re fast and effective, which is exactly what you need from the business taking care of your IT.

First-Class Systems

Here at Optionbox Networks, we’ve invested in industry-leading systems and tools that enable us to offer the very best remote support to our customers. We use advanced remote monitoring systems as well as secure, reliable remote access software that enables us to quickly and effectively support you.

When you combine our IT knowhow and the systems and tools we’ve invested in, the result is a highly reliable IT partner that provides a superb customer experience.

Bespoke Support

Here at Optionbox Networks, we don’t believe in ‘one-size-fits-all’, so we only offer bespoke remote IT support packages. As part of a FREE IT audit, we’ll assess the requirements of your business and create a package that meets your requirements.

You aren’t just another customer on a long list. We care about making sure your IT always works for you as it should.